One of Egypt’s largest Facility Management companies, has embraced innovation and efficiency by implementing iX ERP since establishment to transform its operations, operating as a Public-Private Partnership (PPP) and audited by both independent and government entities. This company plays a pivotal role in managing and maintaining government and public assets, ensuring seamless operations in a critical sector.
Key Achievements Enabled by iX ERP:
- Comprehensive Operational Management:
- iX ERP supports the entire spectrum of the company’s operations, including sales, procurement, asset management (and depreciation tracking), accounts, and payroll.
- It serves as the backbone of their business processes, ensuring accuracy and reliability.
- Enhanced Audit Compliance:
- The company leveraged iX ERP’s robust auditing features by granting direct access to auditors. This streamlined the audit process, saved significant time, and ensured transparency.
- Uninterrupted Operations During COVID-19:
- The adoption of Cloud iX ERP allowed the company to operate remotely without disruption during the pandemic.
- They quickly responded to customer needs by providing essential safety tools like masks and detergents, which not only safeguarded their customers but also reinforced their reputation for reliability.
- Operational Resilience and Growth:
- While many businesses struggled during the lockdown, this company thrived, maintaining uninterrupted operations, fulfilling customer orders, and even growing their business.
- Using iX ERP, they efficiently managed procurement, inventory, and delivery, ensuring no stock outs, overstocking, or inventory losses.
- Procurement and Cost Optimisation:
- Tight integration of procurement processes with warehouse and sales operations enabled the company to identify the best suppliers, secure favourable terms, and achieve cost savings.
- These efficiencies directly contributed to their profitability and ability to remain competitive.
- New Revenue Streams:
- By utilising iX ERP’s shipping module, they partnered with external shippers to deliver safety products to customers.
- They expanded their reach to individual customers, opening a new revenue stream during the pandemic lockdown when demand for safety products surged.
- Remote and Automated Operations:
- With iX ERP, the company maintained high operational standards remotely, from ordering to warehouse delivery.
- Their ability to adapt quickly to the challenges of COVID-19 demonstrated the robustness of their systems and processes.
Conclusion:
This Egyptian Facility Management company showcases the iX ERP power to transform operations in critical industries. By leveraging iX ERP, they achieved operational excellence, ensured compliance, adapted to unprecedented challenges, and explored new growth avenues. Their success story serves as a powerful testament to how technology can empower businesses to thrive, even in the face of adversity.