At iX, we’ve always believed that the future of enterprise software lies in intelligence, adaptability, and autonomy, today, we’re excited to announce the next step in that journey: the integration of Agentic AI into iX ERP, starting with a powerful new capability in Inventory Management.
What is Agentic AI?
Unlike traditional AI, which provides insights or forecasts, Agentic AI goes further. It doesn’t just predict, it acts. By combining event-driven monitoring, contextual reasoning, and autonomous decision-making, Agentic AI can perform business tasks on behalf of users, reducing manual effort and increasing efficiency.
Why Inventory Management First?
Inventory is the heartbeat of many businesses. Stock outs risk lost sales, while overstock ties up valuable cash. We saw an opportunity to empower our customers with an AI agent that:
- Monitors stock in real time
- Tracks sales orders and purchase orders
- Analyses supplier performance and delivery history
- Understands seasonal and historical consumption patterns
- Decides when and how much to reorder
- Places purchase orders with the right supplier
This means less time spent on routine monitoring and more time focusing on strategic decisions.
Powered by iX ERP Events
The foundation of this breakthrough is iX ERP’s robust events module. Already used for auditing and compliance, our events framework records every action across the system. Now, it’s also the engine of autonomy:
- Each inventory movement, order, or delivery is logged as an event.
- The Agentic AI subscribes to these events and reacts immediately when triggers occur.
- It reasons based on both current context and historical data.
- It then initiates new actions — such as creating a purchase order — which are themselves recorded as auditable events.
This creates a closed-loop system: monitor → analyse → act → record → learn.
How It Works in Practice
- Stock levels fall below the reorder threshold.
- The event is captured by iX ERP.
- Agentic AI evaluates open sales orders, pending POs, past consumption, and supplier reliability.
- The AI determines the optimal order quantity and best supplier.
- A purchase order is automatically drafted (or placed directly, depending on user preference).
- The action is recorded in the event log for full traceability.
Control in Your Hands
We understand that autonomy must come with flexibility. That’s why iX ERP allows businesses to choose between:
- Autonomous mode: AI executes purchase orders automatically.
- Assisted mode: AI drafts recommendations and awaits user approval.
What’s Next?
Inventory management is just the beginning. With our event-driven foundation, Agentic AI in iX ERP has the potential to expand into:
- Cash flow optimisation
- Sales and pricing strategies
- Supplier negotiations
- Regulatory compliance monitoring
The possibilities are endless, but the goal is clear: to give businesses an intelligent partner that works alongside them, taking care of routine decisions and enabling leaders to focus on growth.
With Agentic AI, iX ERP is not just your system of record, it’s becoming your system of action.
Stay tuned for more updates as we continue to expand the role of Agentic AI across the enterprise.