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AI Decision Support with iX ERP GPT

    iX is proud to announce iX ERP GPT, a new AI decision support feature that allows business leaders to chat with their business data through ChatGPT, investigate difficult questions and reach informed decisions faster.

    Ask the questions behind the reports

    Business leaders do not simply need to know what happened. They need to understand why it happened, what is driving the result and where management should focus next.

    Consider questions such as:

    • Why is profit declining while revenue is increasing?
    • Where is our cash being consumed?
    • Which customers are creating the greatest financial exposure?
    • What is causing an unexpected balance-sheet movement?
    • Which inventory shortages require immediate attention?
    • Which transactions are driving the change in performance?

    Answering these questions traditionally requires several reports, input from different departments and repeated analysis.

    iX ERP GPT brings this investigation into one continuous conversation.

    Chat with your business data through ChatGPT

    Users can begin with a management question instead of searching for the right report.

    For example:

    Why did our operating margin decline this quarter?

    They can then continue:

    Which costs contributed most to the decline?

    Which transactions are behind the increase?

    What should management investigate next?

    Each question builds on the previous one, helping leaders move from a high-level result into the supporting business details.

    This turns ChatGPT into an AI decision support experience grounded in the financial and operational information held within iX ERP.

    From business data to deeper reasoning

    iX ERP GPT can help users explore information across multiple areas of the organisation, including:

    • Profit and loss performance
    • Balance-sheet movements
    • Customer and supplier balances
    • Sales and purchasing activity
    • Cash and working-capital pressures
    • Inventory availability and shortages
    • Detailed business transactions

    The value is not limited to retrieving a balance or displaying a report. iX ERP GPT helps users examine relationships, investigate causes and understand the business context behind the numbers.

    A financial question can lead to customer activity. A cash-flow concern can lead to receivables, supplier balances or inventory. An unexpected result can be traced back to its underlying transactions.

    Creating decision momentum

    Important decisions often lose momentum while management waits for information to be collected, reconciled and explained.

    iX ERP GPT is designed to reduce that delay.

    Its AI decision support capability gives executives and department leaders a continuous path from question to evidence, from evidence to deeper reasoning and from reasoning to a more confident decision.

    This benefits decision-makers across the organisation:

    • CEOs can investigate changes in overall business performance.
    • CFOs can connect financial results with the activity behind them.
    • COOs can examine operational issues affecting execution and working capital.
    • Sales leaders can explore customer balances and commercial performance.
    • Procurement and inventory leaders can investigate supplier activity, purchasing and stock shortages.

    More than another chatbot

    A general chatbot can explain business concepts. iX ERP GPT helps users question their own business information.

    It does not merely explain what a profit and loss statement is. It helps management explore the company’s actual results.

    It does not simply describe inventory management. It helps users investigate recorded inventory availability and shortages.

    The conversation is familiar, but the answers are connected to the organisation’s business reality.

    A new way to experience ERP

    With the launch of iX ERP GPT, iX ERP moves beyond recording and reporting business activity. It becomes a more accessible source of AI decision support for the people responsible for understanding performance and deciding what happens next.

    This new feature represents an important step in the evolution of iX ERP, bringing together business data, conversational analysis and deep reasoning in one simple experience.

    Chat with your business data through ChatGPT. Ask difficult questions, follow the evidence and keep decisions moving.